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Our Home Remodeling Process

We serve our customers through honesty and transparency beyond a project’s completion. We aren’t satisfied until you are, and we strive to exceed your expectations with everything we do.

With over 100 years of combined design experience, our team has developed a proven home remodeling process that focuses on integrity while providing our customers with the options they want to achieve the dreams they have for their homes. We handle all the stresses of your project, so you don’t have to.

STEP 1

Initial Discovery Call

The first step in our home remodeling process is a Discovery Call to discuss what you envision for your remodel. We’ll discuss your preferences for your current space, your ideas, establish a project scope and estimated investment. If your needs and our services fit, we will set up an initial consultation in our showroom.

STEP 2

Showroom Consultation

At this step, we invite you to meet with a lead designer in our showroom to discuss preliminary ideas for your space(s). We also go through a breakdown of each material and labor component necessary to complete your project, allowing you to see a realistic budget range based on the scope of work discussed.

STEP 3

In-Home Consultation and Budget Analysis

If the budget ranges discussed fit with your plans for the project, our next step is a series of two visits. One is in your home, followed by a return trip to the showroom. Two members of our Design team will visit your home to take detailed measurements and pictures. A preliminary design and budget review will follow this meeting in our showroom, where you will see a 3D representation of our proposed design. By the end of this meeting, you will understand what can be done with your space and a realistic range for budgeting purposes.

STEP 4

Retainer and Selections

At this point, a commitment has been made to move forward with the project. Designs will be finalized, and all materials will be selected and priced.

STEP 5

Construction Drawings and Finalization of Labor Bids

With selections finalized, construction drawings can be completed, and labor scopes can be bid by our skilled trade partners, getting us to a firm contract price void of allowances. You will know what the project will cost in its entirety prior to signing your contract.

STEP 6

Contract Signing and Product Ordering

All materials are ordered once the contract is signed to ensure an efficient and timely project timeline. At this time, the client will ready their space for construction and wait to see their dream kitchen or bath spaces come to fruition.

What Our Clients Are Saying

Haile Kitchen & Bath did an amazing job with our kitchen remodel from concept to completion. From the initial meeting, Brad put me at ease with his in-depth experience in the business and his knowledge of area builders and materials. He and his team offered valuable input into the design and even provided multiple sketches to help visualize the result.

— Stephanie T.

The materials, constant communication, professionalism, and timeline were fantastic. HKB showed me they care about their clients, and they wanted to see my vision realized as much as I did. They made what could have been a daunting project feel easy, responded when they said they would, and were always very positive. They made my experience as smooth as possible. I am SO thrilled with my new kitchen! It feels like a dream come true.

— Natacha C.

Truly exceptional products and service. The HKB design gives us a wonderful kitchen with plenty of storage and workspace. HKB arranged our custom pantry and master closet and saved us quite a bit of money over the nationally advertised brand. The HKB store is a terrific place to shop for kitchen, bath, and home decor.  We ordered a painting, and Brad delivered it to us! That’s typical of what one can expect, and we couldn’t have asked for more.

— Rick S.

HKB had my confidence from the first meeting with their approach to our project. I have never had anyone in this industry approach a home remodeling like them. The professionalism and experience level carried throughout the project’s completion. I would highly recommend HKB to anyone looking for a complete turnkey project.

— Stephan C.

HKB did an absolutely terrific job for us. We never felt concerned or nervous about any of the work. Everyone was respectful, courteous, and cared about the work they did for us. It was a little overwhelming to think about getting the process started, but HKB guided us through the entire planning, design, and decision-making process. We couldn’t be happier with the outcome. It’s now a pleasure to invite people into our home. Thank you, HKB!

— Paula C.